Stop Sewage From Entering Your Home

Emergency Septic Backup Services in Charlotte

Blue shield logo with a stylized house, droplet, and star; orange and white accents.

Sewage backing up into showers, toilets, or floor drains means your septic system can no longer move waste away from your home. Allied Water Services responds to septic backup emergencies across Charlotte, identifying whether the cause is a full tank, clogged outlet pipe, or failing drain field.

This service begins with clearing the immediate blockage so you can use plumbing again safely. We check tank levels, inspect baffles and tees, and camera the outlet line to locate obstructions such as roots, collapsed pipe, or solidified grease. If the tank is full, pumping removes solids and restores capacity. If the drain field has failed, we discuss temporary measures and permanent repairs tailored to your system and site conditions.

If wastewater is coming back into your house or you smell sewage near fixtures, contact us right away to schedule service in Charlotte.

How Our Process Works

When you call for backup service in Charlotte, we prioritize stopping the immediate overflow and assessing what caused the system to fail. A camera inspection reveals whether the problem is inside the tank, in the outlet line, or out in the absorption field.

After we clear the blockage or pump the tank, you should be able to flush toilets, run sinks, and shower without sewage appearing in other drains. Allied Water Services provides a written summary of findings and outlines next steps, whether that means scheduling routine pumping, repairing a broken pipe, or planning drain field work.

This service addresses the immediate backup but does not automatically include long-term repairs such as leach field replacement or tank component rebuilds. We offer preventive recommendations to reduce the chance of future backups, including water conservation tips and maintenance schedules based on household size and system age.

Property owners dealing with backups for the first time often have urgent questions about what went wrong and how quickly normal function can return.

Black circle on a white background.

Details That Matter Most

Black circle on a white background.

● Details That Matter Most ●

A question mark inside of a circle.

What should I do while waiting for service?

Stop using all water in the house to prevent additional sewage from backing up. Do not flush toilets, run dishwashers, or do laundry until the system is cleared and inspected.
Question mark icon inside a circle.
How do you find the cause of the backup?
We check the tank level first, then inspect inlet and outlet baffles for blockages. A camera run through the outlet line shows whether roots, grease, or a collapsed section is stopping flow to the drain field.
Question mark symbol inside a circle.
Why does sewage come up in the lowest drain first?
Gravity pulls backed-up wastewater to the lowest point in your plumbing, which is usually a basement floor drain or shower. That is often the first sign your septic system cannot keep up with incoming waste.
Question mark icon inside a circle.
When is pumping enough to solve the problem?
If the tank is full because you have not pumped it in several years and the outlet line is clear, pumping alone usually restores normal operation. If the drain field is saturated or a pipe is broken, additional work is needed.
Black question mark in a circle.
What causes repeated backups?
Frequent backups point to a drain field that no longer absorbs effluent, a tank that fills too quickly due to excessive water use, or a chronic blockage in the outlet line. Identifying the root cause prevents the cycle from continuing.

Septic backups create health risks and property damage that worsen the longer they go unaddressed, so acting quickly protects your home and family. Get in touch to arrange emergency service in Charlotte.